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Odoo Vs Zoho CRM

Customer relationship management (CRM) stands as a crucial component for generating revenue for an organization; therefore, companies need to utilize effective and dependable CRM solutions. Odoo is an all-in-one answer for diverse business requirements, while Zoho CRM functions as a systems tool for businesses.

Comparison - Odoo Vs Zoho CRM

Odoo is designed as a comprehensive business administration software that encompasses every facet of a company’s functions. In contrast, Zoho CRM can solely be employed for CRM tasks, sales, accounting, and project management, which makes it more restricted compared to Odoo. Additionally, Zoho CRM is not suitable for complex operations ranging from small enterprise tasks. Conversely, Odoo is adaptable to manage any type of business operations, regardless of the size of the enterprise. Odoo benefits from a community that enhances the platform through development, supplementary add-ons, blogs, and other Odoo-related resources, a feature lacking in Zoho. Moreover, the Odoo community has created over 25,500 applications that aid users in operating their businesses proficiently. Furthermore, the community edition of Odoo is free of charge, making it ideal for sectors with few users and employees. On the other hand, Zoho CRM requires a subscription fee that is significantly higher than the Odoo enterprise edition, which is appropriate for small to medium enterprises and large industries.

Odoo Vs Zoho CRM

Zoho CRM

Zoho CRM is a business tool established in 1996, which began concentrating on SaaS services in 2004. This application combines 30+ tools for managing business operations. Additionally, the platform is accessible online in a cloud-based format and offers a mobile version for on-the-go access. It operates on a subscription basis, although there is an exception for instances with fewer than 10 users. Furthermore, there are four editions of Zoho CRM available, tailored to the user’s needs: Standard, Professional, Enterprise, and CRM Plus. This comparison specifically examines the Professional Edition.

15+

million users

56+

countries

6

office locations

3500+

employees

Odoo Enterprise

Odoo functions as a highly versatile open-source software for business management, where each dedicated module performs its respective company functions. There are two editions of Odoo available: the community edition, which is free but comes with limitations and no customization options, and the enterprise edition, which is packed with features and fully customizable, albeit at a licensing fee.

Additionally, the deployment of Odoo primarily hinges on your hosting preferences, which can be either on-premises, via web hosting (dedicated server, shared server, or cloud-based), or as SaaS (Odoo Online). The hosting options can be chosen according to your operational needs and parameters. Moreover, Odoo’s backbone is its community, composed of developers, consultants, partners, and support personnel who are available 24/7 to assist with Odoo-related inquiries. This community has also developed more than 27,000 supplementary applications geared towards specialized business functionalities to help run your organization to your standards.

12

million users

120+

countries

2550

partners

40000+

apps in odoo apps

CRM features

Odoo Enterprise

Zoho CRM

Leads Management

Mange leads

Lead scoring

Deduplication

Sales Quotations

Leads Acquisition

Emails Integration

Contact Forms

Website Call-To-Action

Bulk import

Sales Pipeline

Manage opportunities

Pipeline Managemen

Filter Pipeline by Expected/ Closing Dates

Log Calls

Pre scripted/Automated Next Actions

Relationship management

Describe Companies *

Describe Contacts

Adding photos in Contacts

Multiple Contacts per Company

Sales

Odoo Enterprise

Zoho CRM

Quotations

Sales Quotations

Describe Pricelists

Create Quotation Templates

eSignature

Online Payment

Multiple unit of measure

Sales Order

Create Sales Orders

Invoice for sales

Enable Customer Portal

Shipping method Integration (Cost+Tracking)

Manage subscription

Marketing

Odoo Enterprise

Zoho CRM

Leads Generation

Mass Mailing

Online Lead Capture

Online Lead Capture

Leads Nurturing

Conduct Events

Broadcast Surveys

Define blogs

Reporting

Odoo Enterprise

Zoho CRM

Reports

Activity Analysis

Pipeline Analysis

Sales Analysis

Invoice Analysis

Sales Forecasts

Commissions

Recurring Business

Report Engine

Dynamic Graphs

Dynamic Pivot Table

Customizable Dashboard

Productivity & usability

Odoo Enterprise

Zoho CRM

Productivity

VOIP Integration

Calendar Integration

Realtime Chat

Ability to Add Fields

Emails

Email Integration

Email Templates

Usability

Odoo Enterprise

Zoho CRM

Full Web Interface

Mobile App

Multi-language

Interfaces

API

Apps Store